Work ExperienceĮxperience plays a prominent role in becoming a general manager. Skills required for a general manager may include all of the above, depending on the company. ![]() Those are the most valuable to a business as they know firsthand all the underpinnings of both the company and the industry they operate in, and usually can make the best decisions. Many GMs have worked their way up in a company through hard work and perseverance. The GMs of some restaurants or hotels hold degrees in restaurant management or hospitality management as they need to know firsthand what the industry is about. For instance, pharmaceutical firms may have chemistry, medical science and biology degree holders as general managers. GMs may also have educational backgrounds that fit the particular industry.
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